Sunday, July 24, 2011

Only God knows where my ad appears

This is part two of the series, "5 things that make Google Display Network work." In the previous blog, I made an attempt to portray the reach and depth of our ad network.
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One of the eternal concerns with ad networks is "where does my ad appear--God only knows!" And it will always be true for those campaigns that do not put any controls in place. Lets take a quick look at how you target your ads on the Google Display Network. You either target your ads by context, or you target by audience behavior. Each targeting method provides further technologies by which you can place your ads on the web.

Lets deep dive into one of the older targeting technologies, Keyword Contextual Targeting. Based on your product or service that you are promoting, you choose certain keywords against which you want to find an audience on the web. So if you are promoting running shoes, you select keyword groups like "running," "marathon," "addidas," "reebok," "Newton," "stretching exercises," etc. When your target audience browses the web and is reading/watching this kind of content, the ad technology serves up your ad alongside relevant content. This is the way it works most times. But there are a couple of situations that can spill your ads out of control. Lets discuss the first one. Even when you select relevant keywords, the contexts can be varied. In the above example, you want to target marathon beginners, who are avidly consuming all sorts of content related to marathon and running. You use Contextual Targeting Tool, one of Google's keyword tools to generate lists of keywords that are related to running like above. One of the keywords that the tool generates is "Battle of Marathon." This context is all about an event in history that took place in 490 BC, and has nothing to do with running. If you ran your campaign without bothering to check the context, your ads then start appearing on pages that are related to the battle of marathon. By far, in my experience, this is the most difficult aspect of keyword contextual targeting where you have to work that much hard to be aware of the different contexts your keyword groups can trigger out there on the web. Of course there are ways to block these unwanted contexts through a technology called 'Negative Keywords' or 'Keyword Exclusion."

The other source of dilution of targeting is that contextual targeting places the onus of selecting the context in your hands. It serves your ad based on keywords you select. The more aligned your keywords are to your business, the more relevant your context is. However, in order to scale your reach, sometimes you also select popular themes on the web. It is under these circumstances, that we see all kinds of ads being served alongside all kinds of content. So, how do you achieve scale but also enforce filters that will ensure your ads don't appear on the wrong kind of content. The Google Display Network provides two compelling tools that help preserve your brand safety. These two tools help you keep your ads out at different levels, from negative keywords to negative topics and negative audiences. Lets take a look.
Negative Keywords: as mentioned above in the example of 'battle of marathon,' exclude all those keyword themes that sound similar to your product but relate to completely different contexts by adding them as negatives.

Another far safer exclusion tool is at the campaign level. Google Display Network provides some hard coded filters like 'profanity,' 'disaster,' 'forums,' etc which ensure your ad doesn't appear on random web content. For the really brand conscious, I've seen some of them in my media experience, there are further controls like 'non-adplanner 1000' that shows your ad only on the top 1000 websites in the world. This is typically good for US-targeted campaigns as the top 1000 websites usually cater to the western audience.

With newer ad targeting technologies like behavioral targeting or audience buying, you can still exclude whole audiences that you think overlap with your target audience. For example, lets see, if you are targeting audiences that are sports lovers but you do not want to target golf enthusiasts, you can specifically exclude that genre of audience.

When you carefully and intelligently apply these filters, your ads work very effectively on ad networks like Google Display Network. And with transparent reporting, not just god, even you can know exactly where and when your ad appeared across the web.

I will cover the following areas in my next blogs.

3. Targeting by Context & by Audience Interests
4. Creative flexibility through 3PAS
5. Transparent Reporting  

Wednesday, July 6, 2011

5 Things that truly make Google Display Network Work

1. Inventory Reach
Take two websites in Singapore--temasekreview.com/ and TVRage.com. One website draws 320,000 users every month from Singapore and the latter about 3000 visitors. If you are want to acquire customers in the Singapore market, it makes sense to cover both ends of the spectrum. Like how GroupOn is doing this very moment. GroupOn claims 100million deal buyers so far worldwide, a meteoric rise by all means. How do you think they acquire their customers at such scale and efficiencies? They leverage the power of the network.

As mentioned in my previous blog about the 100 Million size of Southeast Asian internet population in the top 6 markets, you can quickly deploy a campaign through platforms like Google Display Network and reach 80% of the region easily. While that demonstrates the argument of 'reach,' what you also need is the depth. Is it just the homepage inventory that is important? What about when your user is in the deep recesses of the web which one can quickly navigate through in a matter of clicks? Take a look at this picture of a user browsing through his favorite articles on Google Reader.

This is the new place to be in front of the user, "in the deep recesses of the web." How can you be present everywhere at scale? Choose an ad network that provides you the depth to follow your consumer. Think of all those placements where consumers are talking to each other, sharing their passions, and browsing through their interests.

I will cover the following areas in my next blogs.

2. Inventory Control
3. Targeting by Context & by Audience Interests
4. Creative flexibility through 3PAS
5. Transparent Reporting 

Tuesday, July 5, 2011

Size of Online Audience in Southeast Asia-6: 100 Million!

Ever since coming to Singapore in the role of selling Google display advertising, I found that there is very little data available that could be used by a media professional. Add to that, one has to collect metrics by six different countries that make up the primary market of SEA. Sigh! So I thought, I could use some publicly available online tools and put together some numbers to this amazingly vibrant, growing market.


For starters, there are 100 million online users in Indonesia, Philippines, Viet Nam, Thailand, Malaysia, and Singapore. Take a look at the table above that I put together using two tools: a. Google Population One Box and b. Doubleclick Ad Planner. The Ad Planner numbers only total up to 91 million but knowing Google, these numbers are very conservative. So, easily assume the grand number to be 100 million! There is something magical about the number 100M as it brings a certain critical mass to the table.

The other little piece of data highlighted in this table is the reach of the Google Display Network (GDN). Just like in most parts of the world, Google's ad network has great reach in each of the SEA countries going north of 90% in countries like Singapore, Thailand, and Philippines! Overall, in Southeast Asia, Google's display network reaches 77% of the online audience.

Using Ad Planner, you can quickly look at the vast spectrum of web content for each country. Take for example Singapore. How many of us among media buyers would readily know that a search engine called sogou.com will have 200,000 monthly visitors? Or that Tiger Airways gets 70,000 more visitors than Singapore Airlines? Check the graph below. Go on, try these free tools online to understand some basic things about your audience online. And don't forget to post your feedback.

Monday, July 4, 2011

YouTube Instream Ads - the new rockstar


If somebody told you that you can get a display CTR in whole numbers on inside pages, you would write him off as a chronic bluffer. But let me tell you, that it is true in the case of instream pre-roll ads on YouTube. Am I kidding? Read on...

What are InStream ads? Standard InStream ads are video ads that are inserted before, during, or after the main video and must be watched before the video selected can be viewed. The largest inventory of ads on YouTube reside within those billions of video streams that happen every day. So imagine, if you want to quickly reach out to a vast audience with a 15 or 30 second video commercial, going for the instream ad unit is one of the simplest ways to execute.

Working for Google, I had the opportunity of working on a campaign recently and also looking at benchmarks across different verticals in different regions. Regarding the campaign, we had to take a campaign live in a country separated by thousands of miles and run it only for the last 5 days of the month otherwise we would lose the budget. Within such constraints, one of the easiest ways to reach out to millions of target audience was to target YouTube partner videos with pre-roll video ads or InStream ads. From proposal to execution, it took us 2 days flat! Midway, we found that the clickthrough rates were phenomenal and by the time we finished, we had served all the impressions we promised and ended with numbers I did not see in display advertising for a long time. Remember, a typical display buy runs into millions of impressions and a high CTR means hundreds of thousands of click traffic! The effective Cost Per Click or Cost per unique visitor can be ridiculously low.

How to buy instream ads? For countries where YouTube is launched as a local domain, they can be bought both on a reservation pricing structure through Doubleclick, as well as the familiar auction pricing through AdWords.

So go on, if you want solid performance (reach/traffic) with superb ease of execution (all you need is a 15/30sec YouTube video URL), then YouTube Instream ad unit is the answer. Try it, and you will thank yourself that you read this article.

Happy Pre-rolls!

Some helpful links: